Mediacom Telemarketing

I have been getting calls for more than a year
wanting me to take their phone service and now
I have notified them to quit calling me.

Mostly, it has been a woman with a foreign accent

I have now informed the foreign speaking woman to
stop calling me and that I intend to complain!

Numbers used for Mediacom Phone Service solicitations

515-246-5609
515-473-9539
515-222-1349
515-963-2507

I have again filed a complaint with the Iowa Attorney General
and with www.donotcall.gov complaining about the repeated
calls to my number wanting me to take their phone service!

Letter from Mediacom

Dear John

Thank you for your recent email to our Customer Service Department.
We apologize for any inconvenience caused by this matter.
I have requested that your number be removed from our calling lists;
however this process may take up to 30 days to be removed from all automatic dialers.
You may also wish to register your number with the National
Do Not Call registry at www.donotcall.gov.
I hope that this information answers any questions that you may have had.
Please let us know if there is anything else we may help you with.

If you need further assistance, or have any additional questions,
please feel free to contact us via e-mail and we will be happy to assist you.
Please be sure to include your original email for reference.
You may also contact us through our Customer Service Department at 800-332-0245,
open 24 hours a day, seven days a week, for your convenience.
A new resource to assist our customers is available
at www.mediacomcable.com/CustomerSupport/

Visit this Mediacom Support Portal for FAQs,
troubleshooting, forum discussions and more.

Thank you.
Kirsten H.
Mediacom Customer Service
E-Mail North Central Division
customerservicenc@mediacomcc.com

I AM REGISTERED WITH DO NOT CALL,
BUT MEDIACOM IS A FIRM I DO BUSINESS WITH,
SO, I HAD TO NOTIFY THEM BEFORE COMPLAINING



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How can I contact Mediacom for additional support?

Mediacom has support representatives available 24 hours a day.
For issues with your internet or phone, there are two numbers
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For Arizona, California, Illinois, Indiana, Iowa, Minnesota,
Missouri, Ohio, and Wisconsin,
please contact 877-387-8087.
For all other areas, please contact 866-452-4747.
Additionally, if you would like, you may contact us via e-mail.
A form is available on our website at
www.mediacomcable.com/contact_us.php

and e-mails are responded to by our overnight personnel
as quickly as possible.

MC22
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